We are regularly getting questions about the Support System Process and Status on Projects. This document is designed to clear up some of the confusion and hopefully make it easier for you to better understand how ILGM and it’s agents handle Tickets and prioritize Work Order Tasks. It is extremely important that every client read and understand these processes. This will defiantly remove some frustrations you may have as well as keep YOUR project on task and completed in the expected time frame! There are two systems that we use: The Customer Support Center (http://support.ilgm.com) Customer Project Management System (‘http://projects.ilgm.com) Between these 2 systems, this is where 99% of all your information, support, project data and invoicing can be found. How we manage new tickets: The Customer Support Center This is your first stop when you need something done or fixed. You’ll send an email to firstname.lastname@example.org or sign in and add a New Ticket
Whether you are photographer or someone that relies heavily on photos for your business, it doesn’t take long before all of us get overwhelmed by the volume of images we have. So how do we stay organized? What is the most efficient way to find, process and organize our images and how can we deliver our images for web, print, email and more? Well up until a couple of years ago it wasn’t easy. I myself was using a variety of different programs to achieve what I can now do with just Adobe Lightroom. So what is Lightroom? Do you need it in your workflow and should you be using it if you’re already using other photo editing programs? I say you should and this video covers the basics of managing all your photos using Adobe Lightroom. I cover topics from importing, exporting and light editing.
What is a brand anyway? Many people think it’s a logo or website, but it’s much more than that. A brand is not only what people see when your business is presented to them, but it’s also what they feel. And it’s that feeling that makes or breaks a business. It’s the perception of what your audience thinks and feels about you and your business that makes up your brand. You want your brand to establish your business persona or identity in a way that you will be noticed… and it’s those feelings about your brand that will determine how you and your business are remembered and trusted. Whether it’s positive or negative, those feelings associated with the perception of you and your business is what’s critical and needs to be given significant attention when starting or building your business. So if you haven’t given a lot of thought into developing a professional brand, now
WordPress by default comes with a Text Editor and a Visual Editor – but there are still issues with managing HTML and ShortCode code for non-programming site owners. But clients don’t want plain generic sites – they want bells, whistles, frills & thrills – and that takes programming, or does it?
Just like fashion, websites also date. What all was the cult a decade ago is now taken as demode. Have you made a website just for the sake of online presence? Or you just made a futile website on your own as you had no experience in website designing? Other reason is because the web is ripening and web designers have developed a better understanding of what visitors want. So if your website is looking erstwhile, tired and faulty then it’s probably the right time for a makeover!